Cabin Crew

Prepare yourself to start career as an Airline Cabin Crew Member

Course Outline

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.


The course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

Learner’s Profile
  • This is an entry-level course for aspiring Cabin Crew
  • Customer service professionals

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Course Objectives

Upon completing the course, you will acquire the following core skills:

  • Understand the cabin crew profession, its origins, and current practices.
  • Identify aircraft types and relevant cabin crew functions
  • Manage passenger interactions in a variety of circumstances
  • Recall emergency and safety procedures.

Course Content

  • Introduction to the Airline Industry
  • Air Transport and Flight Operation
  • Crew Responsibilities and Co-operation
  • Managing abnormal and emergency situations
  • Medical emergencies on board the aircraft
  • Dangerous goods
  • Aviation security
  • Customer service and interaction with passengers
  • Airline catering and onboard retail services
  • Cabin Crew professional development
Key Topics
  • Introduction to the airline industry and aircraft
  • Crew member coordination and communication
  • Customer service and managing passenger interactions
  • Safety and emergency procedures.
Entry Qualification
  • Suitable for: Undergraduates | Graduates | Working Professionals
  • Minimum Education Requirement: Grade 10, O-Level or equivalent
Career Opportunities
  • Airline Passenger Service Staff
  • Ground Handling Agents’ passenger service staff
  • Airport operators staff providing passenger services
  • Anyone wishing to start a career as a Station Manager
Course Duration
Contact us now for a Free Consultation & Course Fee Quotation

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