Foundation Diploma in Travel and Tourism

Enroll today in the Foundation in Travel and Tourism Course, learn travel sales essentials and build the career you have always wanted.

Key Topics:

Attributes and requirements for the travel industry professional Physical geography, including mapping and common industry codes Travel document needs and airport departure formalities Travel and tourism products and services air, trains, hotels, car rental, cruise & tours Customer service & loyalty Air fares, ticketing and GDS Functionality

Target Audience:

  • Travel agents
  • Airline reservation agents
  • Tour operators
  • Call center agents

Table of Contents:

  • The Travel and Tourism industry and the Travel Professional
  • Geography in Travel Planning
  • Travel Formalities
  • Air Transport Essentials
  • Land Transport introduction to Rail Products
  • Land Transport Car & Camper
  • Hotel Products and Services
  • Water Transport Ferries and Cruise
  • Tour Packages
  • Serving the Travel Customer
  • Fundamentals in Air Fares and Ticketing
  • Travel Technology
  • Electronic Booking System (GDS Functionality)